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The NHS in Sheffield and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

  • To Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • To other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • To Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • In close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at Further information is available on

Please visit the website here for information on how the Government are dealing with the issue and for more information for the general public. 


Please see the following link on how to stop Norovirus from spreading this winter - Norovirus Information

It is especially important that we follow these guidelines to ensure that this spreads as little as possible. We would ask that if you already have symptoms of diarrhea and vomiting or suspect that you are suffering from Norovirus that you avoid coming into the surgery wherever possible.


Get your REGISTRATION PACK HERE. You will need to have completed the registration form and returned it to the surgery prior to you getting an appointment. We will also require some form on photo ID when submitting your registration form.


Please click for the following link for more information - Student Health at SHU Christmas and New Year Closing Information


Please follow the following link to look at what we have done following patient feedback - YOU SAID, WE DID


The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to help protect them against catching flu and developing serious complications.

You should have the flu vaccine if you:

  • are 65 years old or over
  • are pregnant
  • have certain medical conditions
  • are living in a long-stay residential care home or other long-stay care facility
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill

For more information please visit: NHS - Who should have the flu?


Please use the following link to go to our GDPR / Privacy Notice page - GDPR / Privacy Notice Page


The Practice has completed its training for our Reception Staff to become Care Navigators. This means that they are prepared to help direct you to the best service for your specific health needs. Our receptionists are here to help you get it right. The receptionist might be able to suggest more appropriate professionals such as:

  • Opticians
  • Pharmacists
  • Nurse
  • Family Services
  • Support Groups

Please don't be offended if they ask you what the problem is when you ask for an appointment.


When you are ordering your repeat medication, the surgery uses our local Prescription Order Line (POL). POL is open between 9am to 3pm, Monday to Friday and you can contact them on 0114 372 3000.

Trained NHS Healthcare staff will take your phone call and make sure you receive the medications that are suitable for you as well as the correct quantity of medication.

This will mean that the ability to leave a voicemail with the surgery has been ceased.

PLEASE NOTE: we will no longer accept repeat prescriptions ordered on your behalf by pharmacies unless you meet certain criteria.

Other ways to order repeat prescriptions

By post or drop off your request at Reception

Via Practice website Online Services - Please ask at Reception if you would like to register for this online service.


Please click on the following link to see our full CQC inspection Report.


NHS Sheffield Clinical Commissioning Group (CCG) is responsible for buying health services on behalf of people in Sheffield, including medicines provided on prescription.

We need to make sure we get the best value for NHS resources and that patients get the most effective care and treatment.

In Sheffield, we currently spend over £3 million a year on medicines that are widely available to buy over-the-counter without a prescription and a further £300,000 on expensive branded medicines where a non-branded product would have been available at a much lower cost.

Please see the following leaflet and poster for more information.

Patient Leaflet

Patient Information Poster

Porter Brook Medical Centre & Student Health at SHU Practice Leaflet

You can find our practice leaflet here. This will give you a host of information about what the practice has to offer as well as an abundance of other information.


Please click on the following link to find out more information about when you should worry about a cough or a cold.

When Should I Worry?

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
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